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syokidssl@gmail.com 262 Hospital Rd, Dehiwala

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HomeFAQs

1. What is the SYO Kids lifestyle brand all about?

SYO celebrates creativity, comfort, and playfulness. We offer stylish clothing, accessories, and lifestyle products that are safe, durable, and designed with kids in mind.

2. Who can shop from SYO?

Our collection is made for children aged 0 to 12 years, perfect for toddlers, younger kids, and pre-teens. We also offer some family-friendly products parents can enjoy too.

3. Can I return or exchange items?

Yes. We offer easy returns and exchanges within 7 days, as long as items are unused and in original condition with tags attached.

4. How long will my order take to arrive?

Standard delivery takes 3 business days, depending on your location. We also offer express shipping for faster delivery.

5. Which payment methods do you accept?

We support all major options: credit/debit cards. All payments are processed securely.

6. Where can I ask SYO Kids for help?

We’re here via WhatsApp, email, or our website’s chat. Our team typically responds within 24 hours, and we’re happy to help with sizing questions, style guidance, or order support!

7. How can I order on the website?

Add items to your cart and checkout via WhatsApp. Our team will confirm your order. Pay by bank transfer or pick up and pay in-store.

8. Where is SYO located?

SYO Kids is located at 262 Hospital Road, Kalubowila. You’re welcome to visit us in-store or shop online!

9. Do you have a physical store?

Yes! You can visit our SYO Kids store at 262 Hospital Road, Kalubowila to explore our full collection in person.

10. What does SYO Kids sell?

SYO Kids offers a range of stylish clothing, accessories, and lifestyle products for children—from newborns to age 10. We focus on comfort, creativity, and quality for everyday wear and special occasions.